Bike taxis were a recent introduction in the transportation business industry, emerging as the next best alternative for ride-hailing services being the cost-effective travel partner. Adding to its affordability; there comes its time-saving element helping customers reach their destination on time with route optimization. Making it easy for the people who commute daily with doorstep pick up and drop off.
Mopedo, bike taxi services are one such ride-hailing app that is being developed and will be soon launched; in different cities of India. The app is user friendly and has AI features that will help users and riders both; effectively and efficiently. The onboarding process would be smooth and easy for drivers as well. Riders who own a bike or an auto can enroll themselves; to provide their services without any hassle and work at their own pace with flexible timings in place and choose from services they would like to work for, they can help people transit on their vehicle or pick up packages from stores and deliver them to the customer. This helps; drivers to earn more money and gives them access to their wallets and a complete breakdown of the trips they have completed daily.
Some of the features of driver app
Quick Onboarding – Drivers can sign up with the platform by providing their personal information, along with vehicle documents that will be required for verification to start serving the ride requests.
Indicate Availability – Drivers can notify of their availability in the app, so the ride requests; can be sent to the assigned available drivers.
Ride Alerts – Drivers are readily updated on ride requests via app alerts. They can accept or reject these requests according to their convenience.
Route Optimization – Drivers; will be provided with the best possible route to reach the destination on time be it to pick up their customers and while dropping; them at their requested destination. They are also -updated on traffic details that would be helpful for them to take another alternative route (only if it is possible) to avoid traffic congestion.
Ride Status – Once the drivers reach; the pickup location and board the customer they can mark the ride status and after completing the rides.
Contact Customers – Drivers can interact with the users right away once they accept the ride request through an app chat or call feature to inquire about the pickup location or to; notify them when they have reached the location.
View Income – Drivers can track their earnings daily for the rides served. They can keep track; of their wallets and give them a complete breakdown of the ride details, like time taken, pick up and drop off location.
Customer Reviews – Drivers can see the feedback left by the customers and ensure to rectify the negative comments to work on the productivity of their services.
Bike taxi apps in India are the next big splash in the traffic system. They have bridged the gap for the last mile, connectivity; for sure in the cities where traffic is the major; concern for everyone. When it comes to travelling shorter distances, a bike or auto taxi will be an essential service that everyone; can rely on.
The best thing about a bike taxi app business is that it can generate sales effortlessly so long as; the vehicles are well equipped to carry out their services. It’s different from public transportation; since pickup and dropoff locations are selected by the customer. Also gives the same option for the driver to choose when to go online and offline to get ride requests and be able; to work at their timings.
Follow few steps to give your customers the best riding experience
- Make sure your vehicle is cleaned; after every ride. This will help the next customer a sense of satisfaction of travelling on a well-maintained vehicle.
- Always carry an extra helmet for the customer and ensure they wear them. Keep the helmet clean to give the customer a sense of safe travel as; this will lead to better feedback from them after completing the ride. Good feedback leads to a better-looking profile and rating.
- Driving skill is what everyone is looking out for customers don’t like when there’s rash driving involved.
- Being friendly and Polite to the customers understanding their issues when they complain about some things, should be taken positively and make yourself better at it.